Webinar Recap: Social Media for Customer Service in the Hospitality Industry

Here is the recording and recap of Travel Massive Live’s webinar: Social Media for Customer Service in the Hospitality Industry.

Watch the recorded webinar below:

Not the sexiest topic relating to social media but it might be the most important. Especially for your brand’s reputation. More and more travelers and guests are turning to social media to make requests and resolve issues. We discussed how to make the most of social customer service to improve guest experiences and protect your brand.

Hosts: Amber and Eric of WHIT Media are social media consultants and trainers who specialize in helping hotels and travel brands transform their social media channels to drive an increase in bookings and F&B sales.

Join the Travel Massive LIVE chapter for upcoming webinars. Supported by In Marketing We Trust.