LIVE Show #5 Replay: Grounded

Here’s the replay from Episode #5 of our LIVE Show from April 2 with Travel Massive members discussing the impact of the COVID-19 outbreak on the aviation industry.

This discussion is moderated by Kevin O’Shaughnessy, co-founder of City Hook and Dublin Travel Massive leader.

In this episode we hear from:

Timothy O’Neil-Dunne, long time travel industry geek. Aviation, Travel and Tourism. Founding team member at Expedia. Principal @ 777Partners, Board member, Advisor, Speaker, Mentor and eMercenary.
Ann Cederhall, Freelance Consultant and Distribution expert, main affiliation TravelCAST. Provide consulting both for airlines and travel agencies.
Madeleine Anderson, a travel industry consultant in loyalty, partnership marketing and co-brand, formerly worked with BA, Flybe, Emirates, Jet2.

Catch the video recording below:

Audience Questions Answered

Will the low cost model change. Specifically, will they insist on packing passengers into impossibly small seats crammed so close there is no personal space between people?
Will cabin crew change how they interact. Will contactless / touch payment overtake how passengers pay for things onboard? Will it be one-way from crew to passenger only?
Will airports go completely contactless?
Will LH LCC die as a business model as a result?
Any good tips for how to implement the change associated to the streamlining legacy airline processes?
Will we see new kinds of routes being made as the industry recovers?
How do you think the online demand sales behaviour will change?
Is the points system go to blockchain type distributed database around the world?

Comments and Reactions

Here’s some comments and reactions from Twitter.

Within 2 years, we will be back to 2019 volumes. 3-5 years to get back to full volumes. VFR to almost disappear due to the ‘Zoom’ effect says @t1mothyo #TravelMassive

— Paul Byrne (@PaulByrne66) April 2, 2020

Airline current focus is on cost reduction and cash preservation. Loyalty is not a high priority. Taking a look at Alternative Forms Of Payment (AFOPs) is vital says Madeleine Anderson #TravelMassive

— Paul Byrne (@PaulByrne66) April 2, 2020

Never waste a good crisis, says Ann Cedarhall. Now is a great opportunity to innovate and streamline processes. Do we really need legacy processes? #TravelMassive

— Paul Byrne (@PaulByrne66) April 2, 2020

Grim travel 'recovery' convo happening now with @t1mothyo and @okev over at @travelmassive https://t.co/tiErZPiZKx

— Wendy Morrill (@wendyly74) April 2, 2020

About the Travel Massive LIVE Show

The Travel Massive LIVE Show is a weekly online discussion on the ongoing impact of the Covid-19 outbreak on travel and tourism worldwide, featuring members from all over the globe.

The LIVE Show is hosted by Dublin chapter co-leader Kevin O’Shaughnessy, and produced by Sofia chapter leader and Content Manager at Travel Massive Maria Stoyanova and Travel Massive founder Ian Cumming.

🎧 Catch up on past episodes of the LIVE show on our blog, and podcasts.

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